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TCP Technology and Testing Methodologies

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TCP Technology and Testing Methodologies

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  • Author: Hammadoun Dicko
As enterprises use more and more applications, such as Voice-over-IP (VoIP), Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP), service providers are now faced with the obligation to enforce stringent service level agreements (SLA). Furthermore, the typical SLA parameters such as throughput, latency, jitter and frame loss only cover the network performance up to the IP (Internet Protocol) layer and do not necessarily reflect the true user experience.

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