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Managing the VoIP Service Rollout: Why Service Assurance is Key to the Success of Converged Services

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Managing the VoIP Service Rollout: Why Service Assurance is Key to the Success of Converged Services

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That’s where service assurance solutions come into play. Applying service assurance at each stage of an offering’s rollout allows for incremental course correction, improving the odds that successive stages will go smoothly. And in any VoIP deployment, each stage represents its own once-in-a-rollout opportunity to resolve particular technical, operational, or customer service issues. If these issues are not addressed at that particular stage, it could mean re-architecting or rebuilding parts of the infrastructure later, with all the waste, missed revenue and customer churn that would result.

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