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The Importance of Live Topology in The Modern Service Operation Center

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The Importance of Live Topology in The Modern Service Operation Center

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  • Author: Patrick Kelly
The white paper will provide the reader with business use cases that show how a real-time network and service topology platform improves both service and customer assurance and how these can be rapidly and iteratively deployed to provide immediate business benefit. The future operating environment for CSPs will increasingly rely on automation to support service agility, service quality and minimise operational cost. Cloud based services and the implementation of virtualized technologies such as NFV and SDN will be a fundamental driver for business process change and workforce restructuring.

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